casinoplay Terms & Conditions

These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Player," "User," or "you") and casinoplay ("casinoplay," "we," "us," or "our"), governing your access to and use of the casinoplay website located at https://casinoplay.club and all associated services, games, features, and content (collectively, the "Platform").

By accessing the casinoplay Platform, creating an account, making a deposit, or placing any wager, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety, together with our Privacy Policy and any game-specific rules published on the Platform. If you do not agree to these Terms, you must immediately cease using the casinoplay Platform.

casinoplay reserves the right to update or amend these Terms at any time. Continued use of the Platform following the publication of revised Terms constitutes your acceptance of those changes. We will make reasonable efforts to notify registered players of material changes via email or on-platform notification.

To register and use the casinoplay Platform, you must satisfy all of the following eligibility requirements at the time of registration and at all times during your use of the Platform:

• You must be at least 21 years of age. This is a mandatory requirement under Philippine gaming regulations. casinoplay strictly enforces this age restriction and will request documentary proof of age during the verification process.
• You must be a natural person. Corporate entities, trusts, and other legal entities may not register as players.
• You must provide accurate, complete, and current personal information during registration, including your full legal name, date of birth, residential address, and a valid email address.
• You must not be a resident of any jurisdiction where online gambling is prohibited by applicable law.
• You must not be a current employee, contractor, director, or officer of casinoplay, nor an immediate family member of any such person.
• You must not have been previously excluded or banned from the casinoplay Platform or any affiliated platform.

casinoplay reserves the right to refuse registration to any applicant at its sole discretion, without being required to provide a reason for such refusal.

Each player is permitted to hold one (1) casinoplay account only. The creation of multiple accounts by a single individual — whether using different names, email addresses, payment methods, or devices — is strictly prohibited and constitutes a material breach of these Terms.

You are solely responsible for:

• Maintaining the confidentiality of your casinoplay username and password.
• All activity conducted through your account, whether or not authorised by you.
• Ensuring that your account details remain accurate and up to date at all times.
• Logging out of your account after each session, particularly when using shared or public devices.
• Notifying casinoplay support immediately if you suspect that your account has been accessed without your authorisation.

casinoplay will not be liable for any loss or damage arising from your failure to maintain the security of your account credentials. Any wagers placed or transactions conducted through your account prior to you notifying casinoplay of unauthorised access will be treated as valid and binding.

casinoplay supports the following payment methods for deposits and withdrawals: GCash, PayMaya, BPI, BDO, and Metrobank. All transactions are denominated in Philippine Peso (PHP / ₱). casinoplay does not accept cryptocurrency payments at this time.

Deposits:

• Minimum deposit amounts vary by payment method and are displayed at the time of transaction.
• Deposits are generally credited to your casinoplay account within minutes of successful payment confirmation.
• casinoplay does not charge fees on deposits; however, your payment provider may apply their own transaction fees.
• Deposits made using GCash and PayMaya are typically processed instantly.

Withdrawals:

• Withdrawals will be processed to the same payment method used for the corresponding deposit, where technically possible.
• casinoplay may require identity verification (KYC) documentation before processing any withdrawal request. This may include a government-issued ID, proof of address, and proof of payment method ownership.
• Withdrawal processing times vary by method. GCash and PayMaya withdrawals are typically processed within 24 hours. Bank transfers may take 1–3 business days.
• Minimum and maximum withdrawal limits apply and are displayed within your account dashboard.
• casinoplay reserves the right to delay or withhold a withdrawal pending completion of verification procedures or investigation of suspected fraudulent activity.

casinoplay may offer bonuses, free spins, cashback, reload promotions, and other incentives to registered players from time to time. All bonuses and promotions are subject to the following general conditions, in addition to any specific terms published alongside each individual offer:

• Wagering Requirements: Bonus funds are subject to wagering requirements before they may be withdrawn as cash. The applicable wagering multiplier will be stated in the specific promotion terms.
• Eligibility: Bonuses are available to eligible players only. casinoplay reserves the right to determine eligibility at its sole discretion.
• One Bonus at a Time: Players may not hold more than one active bonus simultaneously unless explicitly permitted by the promotion terms.
• Expiry: Bonus funds and associated wagering requirements expire within the timeframe specified in the promotion terms. Expired bonuses are forfeited without compensation.
• Game Restrictions: Certain games may contribute differently to wagering requirements or may be excluded entirely. Refer to the specific promotion terms for details.
• Abuse: casinoplay reserves the right to void bonuses and any winnings derived therefrom if it determines that a player has engaged in bonus abuse, including but not limited to the use of multiple accounts, collusion, or exploitation of software errors.

casinoplay reserves the right to modify, suspend, or withdraw any bonus or promotion at any time. Players will be notified of material changes to ongoing promotions where reasonably practicable.

All games available on the casinoplay Platform — including slots, live baccarat, bingo, money wheel, baseball betting, and all other titles — are governed by individual game rules published within each game interface. Players are responsible for familiarising themselves with the applicable rules before placing any wager.

casinoplay uses certified Random Number Generator (RNG) technology for all applicable games to ensure fair and unpredictable outcomes. Live dealer games are conducted by trained dealers in real time and are subject to the same standards of fairness and integrity.

• All bets are final once confirmed. casinoplay will not reverse a bet after it has been accepted by the system, except in cases of a verified technical error.
• In the event of a technical malfunction or disconnection during a game round, casinoplay will make reasonable efforts to resolve the issue fairly. Where a round cannot be completed, the wager will be refunded to the player's account.
• casinoplay reserves the right to void any bet that was placed as a result of a software error, pricing error, or any other technical fault.
• Players must not use any software, tool, or strategy designed to gain an unfair advantage over the Platform or other players, including but not limited to bots, scripts, or automated betting systems.

The following conduct is strictly prohibited on the casinoplay Platform. Engaging in any of the following may result in immediate account suspension, forfeiture of balances, and referral to relevant law enforcement or regulatory authorities:

• Registering more than one account or using another person's account.
• Providing false, misleading, or fraudulent information during registration or verification.
• Using the Platform if you are under 21 years of age.
• Engaging in money laundering, fraud, or any other illegal financial activity through the Platform.
• Using stolen, unauthorised, or fraudulently obtained payment methods to fund your account.
• Colluding with other players to gain an unfair advantage in any game.
• Attempting to hack, reverse-engineer, or otherwise interfere with the Platform's software or infrastructure.
• Harassing, threatening, or abusing casinoplay staff or other players through any communication channel.
• Exploiting software bugs or errors for financial gain without reporting them to casinoplay.
• Using VPN, proxy, or other tools to circumvent geographic restrictions or account limitations.

casinoplay is committed to promoting responsible gaming and takes its obligations to player welfare seriously. We recognise that gambling can become harmful for some individuals, and we provide a range of tools and resources to help players stay in control of their gaming activity.

The following responsible gaming tools are available to all casinoplay account holders:

• Deposit Limits: Set daily, weekly, or monthly deposit limits to control your spending.
• Loss Limits: Restrict the maximum amount you can lose within a defined period.
• Session Time Reminders: Receive notifications when you have been playing for a specified duration.
• Reality Checks: Periodic on-screen reminders of your session duration and net gaming activity.
• Self-Exclusion: Temporarily or permanently exclude yourself from the casinoplay Platform. Self-exclusion requests are processed promptly and cannot be reversed during the exclusion period.
• Account Cooling-Off: Take a short break from the Platform without permanently closing your account.

casinoplay supports the responsible gaming initiatives of the Philippine Amusement and Gaming Corporation (PAGCOR). Players who believe they may have a gambling problem are encouraged to seek help and to make use of the self-exclusion tools available on the Platform.

All content on the casinoplay Platform — including but not limited to the casinoplay brand name, logo, website design, graphics, text, game interfaces, software, and all other materials — is the exclusive intellectual property of casinoplay or its licensors and is protected by applicable copyright, trademark, and intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the casinoplay Platform solely for your personal, non-commercial entertainment purposes. This licence does not permit you to:

• Copy, reproduce, distribute, or publicly display any casinoplay content without prior written consent.
• Modify, adapt, translate, or create derivative works based on casinoplay content.
• Use the casinoplay brand name, logo, or trademarks in any manner that implies endorsement or affiliation without written authorisation.
• Scrape, crawl, or systematically extract data from the Platform using automated tools.

Any unauthorised use of casinoplay's intellectual property may result in legal action. All rights not expressly granted in these Terms are reserved by casinoplay.

To the fullest extent permitted by applicable law, casinoplay, its directors, officers, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Platform, including but not limited to:

• Loss of winnings or profits due to technical errors, system outages, or connectivity issues.
• Unauthorised access to your account resulting from your failure to maintain credential security.
• Interruption or unavailability of the Platform due to maintenance, technical faults, or circumstances beyond casinoplay's reasonable control.
• Any loss arising from your reliance on information published on the Platform.

casinoplay's total aggregate liability to you for any claim arising under or in connection with these Terms shall not exceed the total amount deposited by you into your casinoplay account in the thirty (30) days immediately preceding the event giving rise to the claim.

Nothing in these Terms shall limit or exclude casinoplay's liability for death or personal injury caused by its negligence, fraud, or any other liability that cannot be excluded or limited under applicable Philippine law.

casinoplay collects, processes, and stores personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By using the casinoplay Platform, you consent to the collection and processing of your personal data as described in the Privacy Policy.

casinoplay complies with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines. Your personal data is used for the purposes of account management, identity verification, payment processing, fraud prevention, and regulatory compliance.

casinoplay will not sell your personal data to third parties. Data may be shared with trusted service providers and regulatory authorities where required by law or necessary for the operation of the Platform. For full details, please review the casinoplay Privacy Policy.

casinoplay reserves the right to amend, update, or replace these Terms at any time. When material changes are made, casinoplay will provide notice to registered players via email or through a prominent notice on the Platform, with a reasonable period before the changes take effect.

Your continued use of the casinoplay Platform after the effective date of any amended Terms constitutes your acceptance of the revised Terms. If you do not agree to the amended Terms, you must cease using the Platform and may request account closure by contacting casinoplay support.

The most current version of these Terms will always be available at https://casinoplay.club/terms-conditions. We recommend reviewing these Terms periodically to stay informed of any updates.

These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.

In the event of a dispute between you and casinoplay, we encourage you to contact our support team in the first instance to seek an amicable resolution. casinoplay is committed to resolving player complaints fairly and promptly.

If a dispute cannot be resolved through direct negotiation, both parties agree to submit to the exclusive jurisdiction of the competent courts of the Philippines. Nothing in this clause shall prevent casinoplay from seeking injunctive or other equitable relief in any jurisdiction.

If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact the casinoplay support team. Our team is available 24 hours a day, 7 days a week via live chat on the Platform.

You may also reach us by email. Our support address is: [email protected]

When contacting us regarding a specific account issue or dispute, please include your registered username and a clear description of the matter so that our team can assist you as efficiently as possible.

These Terms & Conditions were last updated on 1 January 2026 and supersede all previous versions.